LIN, Dr. Anna. MOTIVATING FACTORS FOR EWOM: AN EXPECTANCY DISCONFIRMATION PERSPECTIVE. American Journal of Information Technology and Management, [S. l.], v. 11, n. 4, p. 8–24, 2023. Disponível em: http://americaserial.com/Journals/index.php/AJITM/article/view/316. Acesso em: 17 dec. 2025.