OKOLOCHA, Chizoba Bonaventure; ANUGWU, Chika Clara. CAPACITY MANAGEMENT AND QUALITY SERVICE DELIVERY AMONG EMPLOYEES OF SELECTED SMES IN ANAMBRA STATE. Journal of Current Research in Business and Management Sciences, [S. l.], v. 12, n. 4, p. 22–41, 2024. DOI: 10.5281/zenodo.14024630. Disponível em: https://americaserial.com/Journals/index.php/JCRBMS/article/view/1128. Acesso em: 24 oct. 2025.