QUEUE MANAGEMENT STRATEGIES IN BOSSANOVA CHAIN RESTAURANT: A CASE STUDY

Queuing is a prevalent and vexing issue in various service systems, such as banks, restaurants, and supermarkets, where customers often endure prolonged wait times, resulting in discomfort and the potential loss of impatient patrons. Increasing service capacity might seem like a straightforward solution, but it invariably leads to escalated fixed and variable costs, making the optimization of

Authors: Wei-Han Wu
Pages: `1-4
EMPOWERING ALL: THE VITAL ROLE OF MEDICAL LIBRARIANS IN ENSURING HOSPITAL LIBRARY ACCESSIBILITY FOR PEOPLE WITH DISABILITIES

Over the past two decades, the integration of people with disabilities into mainstream society has witnessed a profound shift. Prior to this period, individuals with disabilities were often excluded from mainstream education, employment, and community activities based on their specific disabilities. This exclusion has given way to a process of integration, which aims to normalize the lives of

Authors: Nikos Dimitrios Georgiou
Pages: 5-9
BUILDING THE BRIDGE TO TOMORROW: A GLIMPSE INTO THE FUTURE OF LIBRARIES IN DEVELOPING COUNTRIES, WITH NIGERIA AS A CASE STUDY

Librarianship in Nigeria, as it is recognized today, had a humble beginning in a land where the concept of libraries and written information was unfamiliar. Nigeria's historical roots lie in oral tradition, where the cultural legacy of the people was passed down through generations by elders who committed essential information to memory. The society itself served as the repository of

Authors: Adaobi Chioma Nwosu
Pages: 10-15